“When the ship misses the harbor, it’s seldom the harbor’s fault.”— Janet Lapp, author and keynote speaker
“A goal without a plan is just a wish.” ― Antoine de Saint-Exupéry
"A picture is worth a thousand words"- unknown
Your most unhappy customers are your greatest source of learning. - Bill Gates
If you can't fly then run, if you can't run then walk, if you can't walk then crawl, but whatever you do you have to keep moving forward.
Martin Luther King, Jr.